**JUST ARRIVED - THE THIRD GENERATION OF OUR SOUGHT-AFTER ELDDIS 'PLATINUM EDITION' MOTORHOMES AND CAMPERVANS - EXCLUSIVE TO PERTHSHIRE CARAVANS**
CALL US NOW ON 01821 670212 OR EMAIL [email protected] - LIMITED AVAILABILITY

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We are recruiting a Warranty/Parts Advisor...

Perthshire Caravans is looking for a Warranty/Parts Advisor to join our Service Centre team.

For more information email [email protected]

The successful candidate will be required to answer incoming calls, make bookings and call customers to keep them updated with the progress of their motorhome/caravan repair. This also involves checking with technicians as to the status of the work.

You are required to deal with service customers on a face-to-face basis.

You are required to deal with manufacturers regarding making parts orders, submitting warranty claims, back to the factory requests, engineer visits and discussing fault issues. You must also arrange for the return of faulty goods under the terms of the manufacturer’s warranty. You are required to advise customers when parts that have been ordered for them come into stock. You must also raise invoices for customers.

You will price parts and labour for jobs and handle estimates for insurance work repairs and the claim handling/claim completion process including invoicing.

You will keep our customer management system updated correctly with orders/warranty claim information/etc.

You are required to monitor the workshop diary and recognise whether there is over-booking or any problems/items needing attended to with the bookings that are coming up.

You are required to monitor the progress of workshop jobs and bring any job deadlines to the attention of technicians that are approaching and are not looking likely to be met.

You are required to deal with customer complaints regarding aftersales service issues.

You are required to work on a four-way rotational basis for Saturday mornings.

You must have effective IT skills to be able to use the manufacturer’s aftersales systems, and be extremely organised in chasing these up and keeping tabs on the status of them.

You may be required to attend product training courses from time to time.

Starting salary is £20,000. Start date will be early January 2020.
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We are recruiting a Warranty/Parts Advisor...

Perthshire Caravans is looking for a Warranty/Parts Advisor to join our Service Centre team.

For more information email claire@perthshire-caravans.com

The successful candidate will be required to answer incoming calls, make bookings and call customers to keep them updated with the progress of their motorhome/caravan repair. This also involves checking with technicians as to the status of the work.

You are required to deal with service customers on a face-to-face basis. 

You are required to deal with manufacturers regarding making parts orders, submitting warranty claims, back to the factory requests, engineer visits and discussing fault issues. You must also arrange for the return of faulty goods under the terms of the manufacturer’s warranty.  You are required to advise customers when parts that have been ordered for them come into stock. You must also raise invoices for customers.

You will price parts and labour for jobs and handle estimates for insurance work repairs and the claim handling/claim completion process including invoicing.

You will keep our customer management system updated correctly with orders/warranty claim information/etc.

You are required to monitor the workshop diary and recognise whether there is over-booking or any problems/items needing attended to with the bookings that are coming up. 

You are required to monitor the progress of workshop jobs and bring any job deadlines to the attention of technicians that are approaching and are not looking likely to be met. 

You are required to deal with customer complaints regarding aftersales service issues.

You are required to work on a four-way rotational basis for Saturday mornings. 

You must have effective IT skills to be able to use the manufacturer’s aftersales systems, and be extremely organised in chasing these up and keeping tabs on the status of them.

You may be required to attend product training courses from time to time.

Starting salary is £20,000. Start date will be early January 2020.

4 days ago

Perthshire Caravans

It's December! Which means frosty mornings will be a regular visitor to our doorstep.

What better way to cosy up than in your very own Swift caravan or motorhome. From Edge to Sprite, we have plenty of award-winners that are sure to make your December magical.

www.swiftgroup.co.uk
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Welcome

A family run business, Perthshire Caravans was established in 1936, and is one of the most experienced dealerships in Scotland, and United Kingdom. Our state-of the art showroom is the largest of its kind in Scotland. We are always expanding with the changing times with a new Service Centre having just opened doubling our workshop capacity, making us one of the, if not the, largest caravan and motorhome Service Centre north and south of the border. We offer the full package to customers with new and pre-owned motorhome and caravan sales, and Service Centre (including bodyshop), best stocked Accessories Supermarket in the country and holiday parks.

How much is my motorhome or caravan worth?

Complete the simple form below and we will get back to you with an estimate. It's that easy.